How do I reset my password?
Option A: Use Reset Password in My Profile Page
1. Go to https://mapcenter.washgas.com/Pages/login.aspx
2. Login to the website by entering the email address in the Email Address field and password in the Password field of Map Center Portal Login section.
3. Click “Sign In” button. You should be able to access the website.
4. Click “My Profile” link button on the upper right side of the page.
5. Click “Reset Password” button on the upper right of the page. You will be redirected to the Reset Password Page.
6. Enter the requested information – the current and new passwords. Ensure that password criteria are met.
7. Click “Submit” button. A pop-up message will be displayed informing you that the password reset was successful.
8. Click “OK” button and re-login to the portal using the new password.
Option B: Use Forgot Password via Security Questions
1. Go to https://mapcenter.washgas.com/Pages/login.aspx
2. Click the “Forgot Password?” link button.
3. Enter your email address in the Email Address field.
4. Click “Continue” button. You will be prompted to Step 2.
5. Enter your security answers to your security questions setup when you registered to the website.
6. Click “Continue” button. You will be prompted to Step 3.
7. Enter your new password. Ensure that password criteria are met.
8. Click “Submit” button. A pop-up message will be displayed informing you that the password reset was successful.
9. Click “OK” button and re-login to the portal using the new password.
Option C: Use Forgot Password via Temporary Password
1. Go to https://mapcenter.washgas.com/Pages/login.aspx
2. Click the “Forgot Password?” link button.
3. Enter your email address in the Email Address field.
4. Click “Continue” button. You will be prompted to Step 2.
5. Put a checkmark inside the box stating – “I can’t remember my security responses – email me a temporary password”.
6. Click “Continue” button. You will receive an email containing your temporary password.
7. Go to https://mapcenter.washgas.com/Pages/login.aspx.
8. Re-login to the portal using the temporary password. You will be redirected to the Reset Password Page.
9. Enter the requested information – the temporary and new passwords. Ensure that password criteria are met.
10. Click “Submit” button. A pop-up message will be displayed informing you that the password reset was successful.